Appointments
Before scheduling your appointment, ensure that you have access to your Travel Management System username and password. You should have received an email from the S2S Participant Portal Administrator with instructions on how to create and activate your account.
Job Interview Travel Planning Calls
During your scheduled Job Interview Travel appointment, your assigned Travel Coordinator will contact you by phone to review the terms of your NHSC Job Interview Travel Approval and assist with planning all travel logistics related to your Job Interview Travel. This consultation provides an opportunity to coordinate transportation, lodging, and other approved travel arrangements with the guidance of your Travel Coordinator.
To receive travel planning assistance, participants must obtain advance approval by submitting a Job Interview Travel request through their MyBHW Portal account at least 14 days prior to the anticipated interview date. If you are notified of a last-minute interview, submit your Job Interview Travel request as soon as possible for review.
Participants are strongly encouraged to schedule Job Interview Travel appointments well in advance of their planned travel to allow sufficient time for Travel Coordinators to coordinate arrangements. All Job Interview Travel requests must be approved prior to travel.
Relocation Planning Calls
During your scheduled Relocation appointment, your assigned Travel Coordinator will contact you by phone to review the terms of your NHSC Relocation Travel Approval and assist with planning your move. A critical component of this call is the telephonic inventory of the household goods that will be relocated.
Following the appointment, the Travel Coordinator will document your inventory and relocation requirements and determine the most appropriate moving companies from which to request estimates.
- For participants approved under the Government-Managed Relocation option, the Travel Coordinator will manage the estimate process and select the moving company offering the lowest cost that meets all relocation requirements.
- For participants with a Conditional Relocation Approval or completing a Self-Move, as a part of the summary documentation, the Travel Coordinator will provide a link with approved movers from which you must obtain estimates, and you will coordinate directly.
Participants are strongly encouraged to schedule Relocation appointments well in advance of their planned move date. A minimum of 21 business days is required to properly organize relocation. This advance notice allows sufficient time to obtain estimates, evaluate options, and secure the best value moving services.
All relocation requests must be approved prior to initiating a move.
Reimbursement Planning Calls – Expense Report Submission
During your scheduled Expense appointment, your assigned Travel Coordinator will contact you by phone to review the terms of your NHSC Job Interview Travel or Relocation approval and confirm all allowable reimbursable expenses.
During the call, the Travel Coordinator will create the applicable Expense Line Items in the Travel Management Portal based on your approved and reimbursable expenses. It is essential that you have active access to the Travel Management Portal and all required receipts available at the time of your Expense appointment. Participants are expected to upload receipts to the portal as each Expense Line Item is created.
If you are unable to access the Travel Management Portal or upload required receipts during the appointment, the Expense appointment will need to be rescheduled.
Once all receipts and line-item amounts have been verified, the Travel Coordinator will advance the status of your Expense form from “Initiated” to “Pending Review” for auditor approval.
Please note that Expense forms cannot be approved until the participant has entered their direct deposit banking information into the Travel Management Portal.