- To begin the job interview, travel and reimbursement process participants must first obtain NHSC approval by submitting a Scholar Travel Request for ALL interviews at least 14 days in advance. Refer to the NHSC Scholar Website, Step 3 #1 for instructions on how to submit a Scholar Travel Request for job interview travel approval.
- If you are approved for Non-local travel with NHSC reimbursement, the NHSC will notify the federal travel contractor Civility Management Solutions (CivilityMS) within (3) business days.
- Once CivilityMS is notified of your approved travel request, you will receive an email from hrsa-s2s@transitiontoservice.com with instructions to create a CivilityMS Travel Management Portal account. The Travel Management database is an online portal designed to manage your travel arrangements and track associated expenses. Creation of a Travel Management portal account is only necessary after receiving your first NHSC travel approval. You will use the same login credentials to schedule appointments for any subsequent travel approvals received.
- The email will be sent to the address listed in your My BHW portal. Ensure your contact information, both phone and email address, is current so Civility MS can contact you.
- Create your Civility MS Travel Management Portal account.
- Your email address will serve as your username when logging into the Travel Management portal.
- Add “.cms” to the end of your email address to create your account, e.g. JSmith@abcclinic.com.cms
- Once you create your Civility MS Travel Management Portal account, you must schedule a “Job Interview Travel Planning” appointment with a Travel Coordinator.
- Select “Schedule an Appointment” from the portal’s home page. Please note that all appointment times are listed in Eastern Time (ET).
- During your scheduled appointment, your assigned Travel Coordinator will contact you by phone to assist you with planning logistics for your upcoming job interview travel. The Travel Coordinator will review your approved travel allowances and program requirements to help minimize the risk of incurring non-reimbursable expenses.