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HRSA Relocation Approval

Important Document Submission to HRSA

After completing your site search and beginning preparations for relocation to your approved NHSC service site, you are required to submit four mandatory documents to the NHSC. All four documents must be received and verified before you are eligible to participate in a Federal Funded Move, as defined in the Relocation Options section of this website.

The four required documents are:

  1. Results of board or certification examinations
  2. An unrestricted state professional license
  3. An employment offer letter from the approved NHSC site
  4. A signed acceptance letter

As each document becomes available, it must be uploaded to your MyBHW Portal account. Participants should use the Important Documents Checklist and accompanying guides to track required submissions and ensure timely compliance.

Uploading Important Documents to the MyBHW Portal

Participants are expected to upload required documents as they are received. NHSC specifically requests that you do not wait until all documents have been collected before submitting them through the Customer Service Portal.

To upload documents:

  1. Log in to your MyBHW Portal account.
  2. Select the Site Search link located under the Activities section of the main portal page.
  3. You will be directed to the Site Search Support page, where documents can be uploaded.

Additional step-by-step guidance is available in the Scholar and Student to Service (S2S) Reference Guides, located in the Reference tab of this website.

If you have questions regarding document requirements or the submission process, contact your NHSC Regional Analyst.
For technical assistance with the Customer Service Portal, NHSC has requested that participants contact the Customer Care Center at 1-800-221-9393, Monday through Friday (excluding federal holidays), between 8:00 a.m. and 8:00 p.m. Eastern Time (ET).

Requesting Relocation Support from NHSC

Before Travel Management Coordinators can begin any relocation planning activities, you must formally request relocation approval from NHSC through the Customer Service Portal. The following requirements should be carefully reviewed:

  1. If you live within 51 miles of your new job location or residence, you are not eligible for NHSC-funded or NHSC-supported relocation services.
  2. Once you have accepted a position and uploaded all four required documents, you are eligible to actively plan your move.
  3. NHSC provides relocation assistance only for your initial relocation to your first NHSC-approved site. Additional relocations, transfers, or moves beyond the initial placement are not eligible for NHSC support.

To initiate the relocation process, log in to the MyBHW Portal and submit your online relocation request. NHSC will verify that all required documents have been uploaded before issuing a relocation approval to Transition to Service.

Relocation Approval and Travel Management Coordination

Once NHSC issues a relocation approval, a Travel Coordinator will contact you to begin coordinating your move. NHSC strongly encourages participants to provide as much advance notice as possible.

A minimum of 21 business days is required to properly plan and execute a relocation. This advance notice allows the Travel and Relocation Coordinator sufficient time to:

  • Obtain three compliant moving      estimates
  • Select the best-value moving      company
  • Confirm availability and ensure the move can be completed on the requested relocation date

All relocations must be approved before the actual move occurs. No relocation arrangements may be made until the request has been submitted and approved through the Customer Service Portal.

Important Reminders

Transition to Service Travel and Relocation Coordinators cannot support relocation planning or select a moving company until all of the following conditions are met:

  • Your relocation request has been approved by NHSC
  • A valid employment offer letter and signed acceptance letter have been received and uploaded

Failure to obtain NHSC approval prior to relocation may result in non-reimbursement of relocation expenses. Participants are strongly advised not to travel, relocate, or make any relocation-related commitments until written approval has been issued by NHSC.